Hilltop Club
Frequently Asked Questions
I want to live at Hilltop Club. What do I need to do now?
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We are so excited that you have chosen Hilltop Club as your home away from home! Securing your spot with us is as easy as visiting our website. Apply, pay your application fee, and sign your lease, all online from anywhere in the world! Be sure your have a copy of your driver's license or photo ID, and payment method to complete your application.

You can also complete the lease signing process with a staff member by scheduling an appointment with our office, or simply walking in during our office hours. We will then complete all the necessary paperwork and go through the lease, which takes about 30 minutes. 

What does my rent installment include?
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The rent installment includes all utilities: cable, internet, water, sewer, and electricity.

What are my lease options?
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We offer July end lease installments. 
 
What if I need roommates?
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We offer a roommate matching service. Each resident will complete the roommate matching form on the application. Hilltop Club will then match roommates who are most compatible based on the responses.

How do I pay the rental installment or any other fees?
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Payments can be made online with E-check, debit cards, and credit cards (Visa, Discover, Mastercard). We also accept checks or money orders in the office. 

Do I have to pay a move-in fee or application fee when I sign my lease?
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Yes, there is a $60 application fee.
 
If I am over 21, do I need to have a guarantor?
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Yes. Every resident must have a guarantor. The guarantor must be at least 25 years old,  a resident of the United States, and must not live on property. If a resident does not have a guarantor, he or she must pay the last one and a half installments of his or her lease prior to move in.

Can other people take over my lease?
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Yes, someone can take over your lease. There is a $250 Lease Take Over fee. The new resident must come in and fill out the paperwork, and be approved by management to successfully take over your lease.
 
What kind of cable package comes with my apartment?
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Spectrum Cable is included in the apartment. Each apartment will have a cable box located in the common area. You can get your own cable box by going to Spectrum located on Double Springs Road.

What should I bring?
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 •Bedding – Queen or extra-long full-size sheets. Standard mattresses are provided on every bed. We recommend purchasing a mattress pad or topper if you need additional support. 
 •Bathroom Accessories - shower curtain, towels, etc.
 •Kitchen Utensils – pots and pans, silverware, dishes, cups, bowls, etc.

What size are the beds?
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The beds at Hilltop Club are extra-long full-size. We recommend purchasing queen size sheets to ensure they will fit your bed. Standard mattresses are provided for every bed. We recommend purchasing a mattress pad or topper if you require additional support.
 
What type of Internet is included?
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Hilltop Club offers Pavlov internet. You may purchase a router and plug it into the ethernet port to receive wireless internet.

What do I need to hook up my computer to the Internet?
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All you would need is an ethernet cord to plug your computer into the ethernet port. If you would like wireless internet you would need to purchase a router and set it up through Pavlov media. 

What are the hours of the fitness center?
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Our fitness center is open 24 hours a day, 7 days a week. Residents can access the fitness center at any time using their gate card.

Is parking available?
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Yes! We provide one parking permit per resident and it is FREE. If Residents lose that parking pass they may purchase a second one for $35.00.
 
What if I have a problem with an appliance or an emergency maintenance problem?
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Hilltop Club offers 24/7 emergency maintenance, if you are experiencing an emergency maintenance situation please call 270-781-7175.